Privacy Policy
This Privacy Policy sets out how New Online Casino (immersespa.ca) collects, uses, protects and shares personal information when you visit our website. We aim to handle that information in line with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where they apply, provincial privacy laws.
The policy applies to anyone who browses our pages, reads our casino reviews and comparisons, completes our contact form or subscribes to our newsletter. Our content is intended for adults of legal gambling age in their province: 19+ in most provinces and 18+ in Alberta, Manitoba and Quebec. By continuing to use the site, you accept the practices described here. If you do not agree, please stop using the site.
Who we are and what we are not. New Online Casino is an information and comparison site for players in Canada. We are not a casino operator. We do not hold player accounts, accept deposits, process payments or collect identity documents. Any information you give to a casino when you register, verify your identity or deposit is handled under that casino's own privacy policy, not this one.
1. Information We Collect
We collect a limited amount of information, which falls into two groups.
Information you choose to give us. This includes your name and email address when you send a message through our contact form, and your email address if you sign up for our newsletter. You may also include other details in a message. We ask that you leave out sensitive information, such as banking details or identity documents, which we do not need.
Information collected automatically. When you load our pages, our systems and service providers may record technical and usage details. These can include your IP address, device type, browser, operating system and approximate location derived from your IP address. They can also include the pages you view and the links you click, including links that lead to casino operators.
| Data Category | Information Types | Collection Purpose |
|---|---|---|
| Contact Data | Name, email address, message content, newsletter subscription status | Replying to enquiries and sending newsletters you have requested |
| Technical Data | IP address, device type, browser, operating system, approximate location | Delivering pages correctly, keeping the site secure and detecting abuse |
| Usage/Analytics Data | Pages visited, time on page, navigation paths, clicks on operator links | Understanding how the site is used, improving content and measuring referrals |
2. Legal Basis for Processing
We process personal information only where we have a valid reason to do so:
- Consent. You agree to the processing, for example when you join our newsletter, send us a message or accept non-essential cookies. You can withdraw consent at any time.
- Legitimate interests. Some processing is reasonably needed to run the site, such as protecting it from attacks, producing usage statistics and improving our pages. We weigh these interests against your privacy and limit what we collect.
- Legal obligations. We may need to process or keep information to meet our obligations under privacy law or other applicable law.
3. How We Use Your Information
We use personal information only for purposes connected to running an editorial comparison site. We do not build gambling profiles of individual visitors. Where we produce statistics, such as the most-read reviews or the share of visitors arriving from mobile devices, we use aggregated and anonymised data that does not identify you.
- Answering questions, corrections and feedback sent through our contact form
- Sending newsletters, but only if you have subscribed
- Analysing traffic and improving the structure, accuracy and usability of our content
- Protecting the site against fraud, spam, scraping and security threats
- Measuring referrals to partner operators through affiliate tracking
- Meeting our legal and regulatory obligations
4. Information Sharing and Disclosure
We share personal information only where it is needed and only with the following groups:
- Service providers. These include companies that host our website, provide analytics tools or deliver our email and newsletter. They handle information on our behalf and only for the services they provide to us.
- Affiliate networks and partner operators. When you click a link to a casino, a tracking identifier may be passed so the referral can be credited to us. This is used for referral tracking only. We do not pass on your name, email address or contact form messages.
- Authorities. We may disclose information to law enforcement, regulators or courts where the law requires it, or where disclosure is needed to protect our rights or the safety of others.
We never sell or rent your personal information to anyone.
5. International Data Transfers
Some of our service providers may store or process information outside Canada. As a result, that information may be subject to the laws of other countries, including laws on lawful access by authorities. Where a transfer takes place, we rely on appropriate safeguards, such as contractual protections. These safeguards are intended to give your information a level of protection comparable to what you would expect in Canada.
6. Data Retention
We keep personal information only for as long as it is needed for the purpose it was collected for, or as long as the law requires. In practice, this means:
- We keep contact form messages while we deal with your enquiry and for a reasonable period afterwards.
- We keep your newsletter email address until you unsubscribe.
- We keep technical and analytics data for as long as it is useful for security and site improvement.
Once information is no longer required, we delete it or anonymise it so that it can no longer identify you.
7. Security Measures
We use technical and organisational measures to protect personal information against loss, misuse and unauthorised access, disclosure or alteration. No website can guarantee complete security, but our safeguards include:
- Encrypted connections over HTTPS across the site
- Access controls that limit personal information to people and providers who need it
- Regular software updates and periodic reviews of our security set-up
- A process for responding to data breaches, including notifying affected individuals and authorities where the law requires it
8. Cookies and Tracking Technologies
Cookies are small files placed on your device that help a website work and remember information about your visit. We use the following types:
| Cookie Type | What It Does |
|---|---|
| Essential | Supports core functions such as page loading, security and storing your cookie choices |
| Analytics | Measures how visitors use the site so we can improve our content |
| Preference | Remembers settings you have chosen during your visit |
| Affiliate tracking | Records that a visit to a casino came from our site so the referral can be credited |
You can accept or decline non-essential cookies through the cookie banner shown when you first visit. You can also review or delete cookies at any time in your browser settings. Blocking essential cookies may stop parts of the site from working properly.
9. Your Privacy Rights
Under applicable privacy law, you have the following rights regarding your personal information:
- Access. You can ask what information we hold about you and how we use it.
- Correction. You can ask us to fix information that is inaccurate or incomplete.
- Deletion. You can ask us to delete your information where we no longer have a valid reason to keep it.
- Objection. You can object to processing that is based on our legitimate interests.
- Withdrawal of consent. You can withdraw consent at any time, for example by unsubscribing from our newsletter or changing your cookie settings.
- Portability. Where applicable, you can ask for a copy of your information in a commonly used format.
To use any of these rights, please contact us through the contact form on our website. We may need to confirm your identity before we act on a request. If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada or to the privacy authority in your province.
10. Responsible Gambling and Privacy
We do not track your individual gambling behaviour, bets, deposits or play. Because we do not operate casino accounts, we have no access to that information. Responsible gambling tools are provided and managed by each operator, not by us. These tools include deposit limits, time-outs, reality checks and self-exclusion. If you need help, please visit our Responsible Gambling page for guidance and links to support services in Canada.
11. Third-Party Links and Services
Our reviews and comparison tables contain links to casino websites and other external services. Once you leave our site, the other website's privacy policy and terms apply. We are not responsible for how those websites collect or use your information. Before you register with a casino, verify your identity or make a payment, read that operator's privacy policy so you understand how it will handle your details.
12. Contact Information and Policy Updates
If you have questions about this Privacy Policy or how we handle personal information, please contact New Online Casino through the contact form at immersespa.ca.
We may update this policy to reflect changes in the law, our services or the tools we use. When we make changes, we will publish the revised version on this page. The date below shows which version currently applies. Please check this page from time to time.
This policy is provided for general information and does not replace professional legal advice.
Last updated: March 2026